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General Inquiries

Is it possible to get there with your own vehicle?

Yes, the distance from El Calafate is 35 miles and the road is gravel. It takes close to 1 hour and 30 minutes.

Although you can go with your own vehicle, we recommend you make a reservation in advance.

Are pets allowed?

As we are inside a Reserve within Los Glaciares National Park, pets are not allowed.

Is it necessary to pay the entrance fee to the National Park to visit the ranch?

No, unlike the entrance to the Mitre River – Perito Moreno Glacier section, it’s not necessary to pay the entrance fee to visit our residence.

Is it possible to camp in the ranch?

No, you can only camp within the permitted areas. The closest to the ranch is the Lake Roca private campsite.

Reservations, check-in and check-out


How can I make a reservation to visit the ranch?

Reservations can be made by e-mail, phone call or WhatsApp. Confirmations are sent via e-mail. For all the services offered we work with previous reservations.

If the contracted service is one night with full board, from what time can I enjoy the contracted services?

Check-in starts at 2:00 p.m., and at the same time you can start using the rooms and facilities. If you contract a full board service and enter the lodge after lunch time, you can use the facilities and take part in activities until 2:00 p.m. of the day after you entered. If you would also like to enjoy the morning of the day of check-in, you will have to pay an additional half day, which includes lunch on the day of check-in and the activities during that morning. In this case, you’ll be able to arrive at the ranch at 10 AM. In any case, the rooms will be delivered from 2 PM onwards, but you’ll be able to leave your luggage in assigned spaces inside the lodge until the time to enter your room is reached.

What time is check-out?

Rooms must be vacated by 10 AM and the check-out time will depend on the services contracted.

Do you have a rate for minors?

Yes, we have a discount for children under 10 years old.

Board and meals within the accommodation service


What meals are included in the full board rate?

Full board includes breakfast, lunch, snack and dinner. Non-alcoholic drinks during meals are also included.

What kind of meals are provided during the stay?

The gastronomy is typical of Patagonia. Stews, casseroles, meats, pasta, are some of the types of meals offered at the ranch.

What activities are included in the price?

Horseback riding from 1 to 3 hours, guided visits, demonstration of rural work, hiking trails, use of bicycles. The guided activities and horseback riding are organized at fixed times, so it’s important to provide us with information about your interest in the activities and the times of arrival and departure to the ranch, so that we can coordinate them.

Is the menu fixed or à la carte?

We have a fixed menu that changes every day. That’s why it’s important to inform us of any food restrictions or food allergies so that we can consider them when preparing the menu.

Transfers and excursions


Do you have transfers from El Calafate?

Yes, we have transfers at fixed times for check-in and check-out included in the rate.

Does the transfer service include the airport?

No, the transfer service is from the hotels within the urban radius of the city of El Calafate.

Is it possible to hire excursions outside the ranch?

To book excursions inside the National Park or in El Calafate, you should contact a local travel agency.

Is it possible to hire private transfers?

We do not have private transfer services.

Lodging and rooms


Are there private and shared rooms?

All our rooms are private, we do not have shared room service.

What categories of rooms do you offer?

We have 8 standard rooms and 2 superior rooms. The capacity of the rooms can be Singles, doubles or triples. We do not have quadruple rooms.

Do you have adjoining rooms?

No, but the rooms are very close to each other since the inn is small.

What amenities do the rooms have?

All rooms have closets, bedside tables, bathtub, and safe.



How can I pay my reservation?

Reservations can be paid by bank transfer, credit card or cash.

When should payments be made?

Reservations must be paid prior to the services, according to the conditions of sale agreed upon at the time of confirmation.

We preserve the essence of the old Patagonian ranches